Privacy Policy
Last updated: 2026
This Privacy Policy explains how Transparency Plus ("we", "us", "our") collects, uses and protects your personal information when you visit our website, use our services or contact us.
1. Information we collect
We may collect the following types of information:
- Contact information (such as your name, email address and phone number).
- Account information you provide when registering or using our services.
- Trading-related information you share with us for funding, evaluation or support.
- Technical data such as IP address, browser type and usage information.
2. How we use your information
We use your information to:
- Provide, operate and improve our products and services.
- Respond to your enquiries and provide customer support.
- Send important updates about your account, funding or service changes.
- Comply with legal and regulatory requirements.
3. Legal basis for processing
We process your personal data based on one or more of the following:
- Your consent.
- Performance of a contract or steps taken at your request before entering a contract.
- Our legitimate interests in operating and improving our services.
- Compliance with our legal obligations.
4. Data sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist us with hosting, email, payment or analytics.
- Regulators or authorities where required by law.
- Other parties where you have given us explicit permission to do so.
5. Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations and resolve disputes. When data is no longer needed, we will securely delete or anonymise it.
6. Your rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Object to or restrict certain types of processing.
- Withdraw your consent where processing is based on consent.
To exercise your rights, please contact us at transparencyplusltd@gmail.com.
7. Security
We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and tracking
Our website may use cookies or similar technologies to improve your experience and analyse usage. You can adjust your browser settings to manage or block cookies.
9. International transfers
Your information may be processed in other countries. Where required, we will take appropriate steps to ensure adequate protection of your personal data.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please email us at transparencyplusltd@gmail.com.